Return Policy
We want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
- Items can be returned within 30 days of delivery.
- Products must be unused, in original packaging, and with all tags intact.
- Proof of purchase is required.
Non-Returnable Items
- Personalized or custom-made products
- Gift cards
- Items marked as final sale
Refunds
Once we receive and inspect your return, we will notify you about the status of your refund.
If approved, the refund will be processed to your original payment method within 5–7 business days.
Exchanges
We replace items if they are defective or damaged. Please contact us within 48 hours of delivery.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the item received was damaged or incorrect.
Contact Us
📧 support.gjsjewelry@gmail.com